Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Linden Centre
2022-11-05
Person
4
5
0
Review of Finchingfield Ward
5th November 2022
Staff were good and caring.
Suggested improvements
Staff not to take about service user.
Linden Centre
2022-11-02
Person
4
5
0
Review of Finchingfield Ward
2nd November 2022
NA.
Suggested improvements
Nothing.
Linden Centre
2022-11-02
Person
4
5
0
Review of Finchingfield Ward
2nd November 2022
Notes were wrong. Initially the relationship with tough but it has now improved.
Suggested improvements
When a complaint comes in it needs to be dealt with quickly.
2022-11-02 18:02:18
Response from Linden Centre
Thank you for taking the time to provide your feedback on Finchingfield Ward at The Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.
Linden Centre
2022-11-02
Person
4
5
0
Review of Galleywood Ward
2nd November 2022
Not sure whether I have a care plan.
Suggested improvements
No.
Linden Centre
2022-11-02
Person
4
5
0
Review of Galleywood Ward
2nd November 2022
Nuerological condition. Some staff can be a bit abrupt, different personalities, some are less compassionate, empathetic.
Suggested improvements
Would like to have just women staff.
Linden Centre
2022-11-02
Person
4
5
0
Review of Galleywood Ward
2nd November 2022
When patients attend the ward that should be on Christopher her it’s unsafe.
Suggested improvements
Half way house.
Linden Centre
2022-11-02
Person
2
5
0
Review of Galleywood Ward
2nd November 2022
Night staff are different. And I feel unsafe in the evening. Environment safe.
Suggested improvements
I would like to get Into town to go to spec savers.
2022-11-02 16:36:03
Response from Linden Centre
Thank you for taking the time to provide your feedback on Galleywood Ward at The Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.
Linden Centre
2022-10-26
Person
3
5
0
Review of Finchingfield Ward
26th October 2022
The hospital is much improved in recent years compared with my earlier experiences and staff are much more attentive to patients requests and care.
2022-11-11 11:55:18
Response from Linden Centre
Thank you for taking the time to provide your feedback on Finchingfield Ward at the Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.
Linden Centre
2022-10-22
Person
1
5
0
Written by
Written by 22nd October 2022
Rude doctor, and HCA’s, not listened too, and discharge while still feeling suicidal and unsafe
Linden Centre
2022-10-11
Person
1
5
0
Review of Edward House
11th October 2022
Staff constantly on their phones
Suggested improvements
Staff that cared